Payment Policy

Last updated: September 17, 2026

Currency

All prices on this site are in United States dollars (USD) and you are charged in USD. If your card is issued outside the United States, your bank may add its own conversion or foreign transaction fee, which we neither set nor receive.

How your card details are handled

Payment is taken on our checkout, which is hosted and secured by our ecommerce platform and processed by its payment processor. Card numbers are entered directly into the processor's fields over an encrypted connection. Pick Havenn never sees, handles or stores your full card number, expiry or security code. We can see only the card brand, the last four digits and whether the charge succeeded.

We will never ask you for a card number, a security code, a password or a one-time code by email. If you receive a message in our name asking for any of these, it is not from us.

When you are charged

The full amount is authorized and captured when you place the order, not when it ships. If we cannot fulfill the order, we refund it in full.

What you pay

Line	Detail
Merchandise	The price shown on the product page
Shipping	$7.95, or free once the order reaches $60
Sales tax	Calculated at checkout where we are required to collect it, and shown before you pay
Import duties, VAT or customs charges	Set by the destination country, not collected by us at checkout, and the recipient's responsibility

We add no handling fees, no surcharges and no subscription of any kind. The total on the checkout page is the total we charge you; a customs charge raised later by your own country is separate and outside our control.

Declined payments

If your card is declined, the order is not created and no funds are taken. A pending authorization that your bank has already placed will normally clear on its own within a few business days. Common causes are a billing address that does not match the card, an expired card, or your bank blocking an international merchant.

Descriptor on your statement

The charge appears under our store or processor name. If you see a charge you do not recognize, email us before opening a dispute with your bank — it is faster, and we can identify the order for you the same day.

Fraud checks

Orders are screened automatically for fraud. If an order is flagged, we may email you to confirm details before we dispatch, or cancel and refund it in full. We do not store the results of those checks beyond what our platform retains.